How can I get help with the Strymon Nixie software?
As with any software release, you may experience a glitch here or there when using the Strymon Nixie program. If you are having trouble with using Nixie, or would like to report any issues you may have run into when using the program, we are here to help. Please send us an email that includes the following information:
- Your computer make and model.
- Your computer operating system version.
- Version of Nixie you are using (found in About Strymon Nixie).
- MIDI Interface make and model.
- All connected Strymon pedals.
- Details on how your pedals are connected to your computer.
- Details on what you experienced and any steps you take to reproduce the issue.