Ojai support

Download the user manual, read FAQs or contact us if you need more help.

FAQs

Usage

Ojai provides five 9V DC center negative outputs, providing 500mA of current each. Pedals can be connected to Ojai with the included 2.1mm x 5.5mm barrel connector cables. These power outputs will allow you to power most effects pedals on the market, including all Strymon pedals. However, there are some pedals that have different requirements:

My 9V DC pedal requires LESS than 500mA of current.

  • It is safe to power your 9V DC pedals that require less than 500mA.  This applies to most effect pedals. Your pedal will only draw the current it needs.


My 9V DC pedal requires MORE than 500mA of current.

  • You can use a third party CURRENT DOUBLER cable to sum the current of two outputs together to power a single pedal.


My pedal requires 18V DC.

  • You can use one of our VOLTAGE DOUBLER adapters to sum the voltage of two outputs together to power a single pedal.

My pedal requires center-positive polarity.

My pedal requires 12V/15V/24V DC.

  • Ojai provides 9V DC which can be doubled to 18V with a VOLTAGE DOUBLER cable, however, Ojai does not have options to provide 12V, 15V, or 24V DC power.

My pedal requires AC power.

  • Ojai only provides DC power, so it cannot be powered.

 

****Caution: Providing too much or too little voltage to your pedals can provide undesired performance or even damage your pedals. Please make sure to check with each of your pedals’ manufacturer for recommended voltage, polarity, and current to ensure proper operation and prevent damaging your pedals with incorrect power.****

Yes, Ojai provides automatic worldwide power compatibility (100-240V 50/60Hz), and can be used internationally with the appropriate region-specific IEC cable. The IEC cable is the cable that connects from the wall outlet to the included 24V power supply (PS-124).

Ojai ships with the IEC cable for the region in which it is purchased. If you intend to use Ojai internationally, you will need to purchase the appropriate IEC cable for the region that you will be traveling to.

IEC cable US

Ojai is incredibly lightweight, and can be mounted to the top or bottom of most pedalboards using only VELCRO® or Dual Lock™.  You may also choose to mount the included 24V power adapter in the same fashion.

PedalTrain Classic, Novo, Terra:

Click here to learn how to mount Ojai to your PedalTrain Classic, Novo, or Terra.

PedalTrain Nano, Metro:

Click here to learn how to mount Ojai to your PedalTrain Nano or Metro.

Top Mounting:

Ojai is compact and lightweight, and can be mounted to the top of a PedalTrain Classic, Novo, or Terra without compromising much pedal space.

Bottom Mounting:

To mount Ojai to the bottom of a PedalTrain Classic, Novo, or Terra, you can simply use VELCRO® or Dual Lock™. For added security, you may also choose to use a PedalTrain Universal Bracket (part #PT-UNI-MK). The included 24V power adapter can be mounted in the same fashion. Be sure to clean the mounting surfaces with rubbing alcohol to ensure a good bond.

Top Mounting:

Ojai is compact and lightweight, and can be mounted to the top of a PedalTrain Nano or Metro without compromising much pedal space.

Bottom Mounting:

To mount Ojai under a PedalTrain Nano or Metro, the board will need to be lifted up a few millimeters to allow Ojai to fit.

We have found that Heyco part #C-2008 fits below the PedalTrain Nano and Metro foot and provides a sufficient height increase to fit Ojai underneath when mounted with VELCRO®. The included 24V power adapter may also be mounted in the same fashion.***Please note that this part is not compatible with newer Pedaltrain Nano or Metro boards built in 2017 and newer.***

You will need 4 of the Heyco C-2008 parts, which can be purchased inexpensively at Mouser. Insert the part on the bottom of each PedalTrain foot. You may choose to affix the part using Super Glue or E6000 permanent adhesive.

Once installed, these parts provide enough clearance for Ojai using VELCRO® only. It does not provide enough height increase to use with Dual Lock™.

 Ojai Nano lift kit Ojai Nano lift kit

You may also find a rubber foot, plastic insert, or furniture foot at your local hardware store that can serve the same purpose of providing a height increase.

Be sure to clean the mounting surfaces with rubbing alcohol to ensure the VELCRO® has a good bond.

Linking

Several Ojai or Ojai R30 units can be powered by one 24V power adapter or with our Strymon Zuma or Zuma R300 power supplies, allowing your power to grow with your pedalboard.

To connect Ojai units together:

  1. Power your first Ojai with the included 24V power adapter or a Strymon Zuma or Zuma R300’s 24V output.
  2. Connect one end of the included EIAJ-05 link cable to the 24V THRU of the first Ojai.
  3. Connect the other end of the EIAJ-05 link cable to the 24V IN of the second Ojai.

Please read this FAQ for info on how many pedals can be powered when linking Ojai units.

This depends on the current draw of the connected pedals.  Ojai can power 5 outputs at 9V with a full 500mA load.  Most pedals consume far less than 500mA, so this means that we can link Ojai and Ojai R30 units together and still have current available to power more than 5 pedals.

The included 24V power adapter (PS-124) provides a maximum of 24 watts of power. A likely scenario would be to link 2 or 3 Ojai or Ojai R30 units together, powering a combination of 10-15 high and low current draw pedals.  When linked to a Strymon Zuma power supply, you can link as many as 6 Ojai units to power up to 39 effect pedals.  When linked to a Strymon Zuma R300 power supply, you can link as many as 5 Ojai units to power up to 30 effect pedals.

Ojai and Ojai R30 Expansion Kits consist of an isolated power distributor and all of the necessary connection cables to integrate it with your existing Strymon power supply and power up to five additional effects pedals.  

Expansion Kits require an existing Strymon power product which connects to an AC power outlet, either directly (ZumaZuma R300) or via an external power adapter (Ojai R30Ojai). Simply link an Expansion Kit to your existing Strymon power product via the 24V jack.

Expansion Kits include:

  • 1x Ojai
  • Five (5) 2.1mm x 5.5mm pedal cables  – 18” long, right angle to right angle barrel connectors
  • EIAJ-05 link cable – 18″ long to connect Ojai to PS-124 or Zuma/Zuma R300 power supply
Troubleshooting

If you are getting noise from your power supply after introducing Ojai to your pedalboard setup which was powered by a different power supply, this typically means that there is likely a grounding problem with the connections in your signal chain.  Some power supplies can hide grounding issues that affect your tone without realizing it.

If, after introducing Ojai to your pedalboard, you are getting noise in your audio signal, we recommend testing the continuity of each of the cables in your signal chain (mainly sleeve-to-sleeve) to determine where they may be a loss of a ground connection in your signal chain that could create this noise.

If you continue to have trouble, please send us an email to support@strymon.net.

Specs

Ojai:

Weight: 4.7 oz. (133g)
Dimensions: 3.2″ x 2.3″ x 1.3″ (81mm x 58mm x 33mm)

Included 24V Power Adapter (PS-124):

Weight: 4.7 oz. (133g)
Dimensions: 4.2″ x 2.15″ x 1.25″ (107mm x 55mm x 32mm)

Cables

  • Five (5) 2.1mm x 5.5mm pedal cables  – 18” long, straight to right angle barrel connectors
  • EIAJ-05 power adapter cable – 18″ long (to connect Ojai to PS-124)
  • IEC cable (region-specific) – 6 ft.

Ojai is pronounced like Oh Hi!

The name Ojai is derived from a Ventureño Chumash Native American word meaning “moon” or “satellite”.

Warranty

Strymon Non-Transferrable Limited Warranty

 

Warranty

Strymon warranties its products and their varying components to be free from defects in material and workmanship for the following periods of time from the original date of purchase when purchased from an Authorized Strymon Dealer:

  • Effects Pedals
    • 2 Years – Riverside, Sunset
    • 1 Year – BigSky, blueSky, Brigadier, Deco, DIG, El Capistan, Flint, Lex, Mobius, OB.1, Ola, Orbit, TimeLine
  • Eurorack Modules
    • 2 Years – AA.1, Magneto
  • Power Supplies
    • 5 Years – Zuma, Zuma R300, Ojai, Ojai R30
    • 1 Year – Factory power supplies for pedals
  • Accessories
    • 1 Year – MiniSwitch, MultiSwitch, MIDI EXP Cables, DC Power Cables, EIAJ-05 Link Cables, 24V Power Adapter for Ojai/Ojai R30, Polarity Reversal Adapters, Voltage Doubler Adapters, Daisy-Chain Power Cables

If the product fails within the warranty period, Strymon will repair or, at our discretion, replace the product at no cost to the original purchaser.

 

Exclusions

This warranty covers defects in manufacturing discovered while using this product as recommended by Strymon. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.

Products that were purchased from an unauthorized dealer are not covered under warranty.  The warranty is non-transferrable and does not cover used or second-hand products.

 

Limits of Liability

In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Strymon will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Strymon be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Strymon disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.

 

How to Obtain Service Under this Warranty

For North American customers: Contact Strymon through our website at https://www.strymon.net/support for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.

For International Customers: Contact the Strymon dealer from which the product was purchased from in order to arrange warranty repair service.

To locate your nearest authorized Strymon dealer, please use the following link:

Authorized Strymon Dealers

You can also contact Strymon directly at (805) 468-8788 or (800) 980-8160 for help finding your nearest authorized Strymon dealer.

Strymon products purchased from an authorized dealer are covered by a manufacturer’s warranty.  A purchase receipt from an authorized dealer is required with any request for warranty service.

Please note that any Strymon products that have been purchased from an unauthorized dealer are not eligible for coverage under the manufacturer’s warranty. If you are uncertain, please contact Strymon directly at (805) 468-8788 or (800) 980-8160 before your purchase.

***NOTE: Warranties for Strymon products are non-transferrable.  Second-hand items, including sales from websites such as craigslist, Ebay, and Reverb are not covered by a manufacturer’s warranty.  Furthermore, there are no authorized dealers on Amazon, Ebay, or Reverb selling “NEW” Strymon products in the USA.***

 

Your warranty is valid in the region of purchase. For example, if you buy your product in Japan, any service-related issues will need to be handled in Japan. Products purchased in the United States can only be repaired in the United States.

Email

General Inquiries info@strymon.net

Technical Support support@strymon.net

Questions About Orders orders@strymon.net