Download the user manual, read FAQs or contact us if you need more help.
With Riverside’s on-board Favorite switch, you can save and recall a single Favorite preset setting to provide two different settings you can toggle at any time.
Riverside’s PRESENCE switch tailors the highest frequencies of the pedal’s output signal for connecting to a wide variety of amplifiers with different tone characteristics.
Riverside has an optional, variable-threshold noise reduction feature to tame hum, buzz, and system noise when you’re not playing. To use the noise reduction:
NOTE: The Noise Reduction setting can be saved independently for the Favorite preset and manual settings on Riverside. To do this, set the Noise Reduction level before saving your Favorite preset. Once your Favorite preset has been saved, change the Noise Reduction setting to work with your manual setting.
Riverside can be set to operate in either True Bypass (electro-mechanical relay) or Buffered Bypass modes.
Setting Riverside to buffered bypass mode preserves the high frequency response of your guitar signal through your pedal chain and long cable runs. You can also use the external Boost switch and Volume pedal modes even if Riverside is bypassed when set to Buffered Bypass mode.
The Bypass mode is saved for all future power-ups until it is changed again following the same steps.
You can use a TRS expression pedal to control as many of Riverside’s knobs as you like, in any direction, throughout their range.
To assign which knobs to control with the expression pedal:
NOTE: Expression pedal settings are global and will affect both the Favorite preset and manual settings on the Riverside.
You can control the overall output volume of Riverside with a connected expression pedal by setting the pedal to Volume Mode. In this mode, the expression pedal will control the volume with a logarithmic audio taper for smooth control over the output signal.
In Volume mode, the LEVEL knob sets the highest volume level for the TOE down position of the expression pedal. Also, the highest TOE down position of the expression pedal will correspond to the setting that the LEVEL knob was saved to for the Favorite setting.
NOTE: A connected expression pedal will still control the volume output even when Riverside is bypassed if the pedal is set to buffered bypass mode.
Yes! Riverside has no low frequency roll-off and works well with other instruments including bass guitar. Use the DRIVE and BASS controls to tailor the low end of your sound to use with bass guitar and other instruments.
***In order to control Riverside with MIDI, it must have firmware version 1.22 or later. An easy way to check if your Riverside is running version 1.20 or newer firmware is to try setting the MIDI Expression functionality.
To update Riverside, please download the Strymon Update software.
To begin using Riverside with an external MIDI device, connect the MIDI out jack from a pedal, controller, or computer interface to the EXP jack on Riverside. The following devices can be used to send MIDI messages to Riverside:
Once you have connected Riverside to a MIDI source, you must set the EXP jack to MIDI mode.
Next, you will need to select a MIDI channel to communicate with Riverside. Riverside is set to MIDI channel 1 by default.
The MIDI Output mode must be set to determine what kind of MIDI data is sent out by Riverside. ***NOTE: If you are only sending MIDI data to Riverside or if you are using the Strymon MIDI EXP cable, the MIDI Output mode must be set to OFF.***
When set to MIDI mode, the currently loaded settings can be saved to any of Riverside’s 300 preset locations at any time.
Riverside contains 300 preset locations, numbered sequentially from 0-299. Because MIDI Program Change messages have a maximum number of 128 (0-127) the presets are grouped into three MIDI patch banks:
Riverside always powers up in MIDI Patch Bank 0, so if you plan to stay within the first 127 presets, simply send a standard MIDI Program Change message to load a preset.
If you will be using MIDI Banks 1 and/or 2, it is advisable to send a standard MIDI Bank Change message (MIDI CC# 0 with a value equal to the MIDI Bank#) before each MIDI Program Change.
Selecting bank 0, patch 0 will recall Riverside’s on-board Favorite preset (RED FAVORITE LED)which can also be accessed with the on-board FAVORITE switch on the pedal.
Selecting bank 0, patch 127 will put Riverside into Manual mode (FAVORITE LED OFF). In this mode, the pedal will be set to the current knob and switch settings. No preset data can be stored at this preset location.
On our pedals equipped with a 1/4″ TRS MIDI connection (Riverside and Sunset), the MIDI data is received by the pedals from the TIP of this connection. When MIDI OUT or THROUGH is enabled on these pedals, the MIDI data is sent out of the pedal from the RING of the TRS connection.
These settings can be restored manually or by performing a Factory Reset.
You can restore all of the modes and functions on Riverside back to factory settings by performing a Factory Reset.
To update the firmware on Riverside and Sunset, you will need a micro-USB cable to connect your pedal to a USB port on a computer. The micro-USB port is located inside the chassis of the pedal by removing the bottom plate. Once the bottom plate is removed, the micro-USB port is found on the left side of the pedal.
Once your pedal is connected to your computer and powered up with a power supply, you will need to download and install the Strymon Update software to perform the update on your pedal.
Strymon Update v1.12 Download
Mac 10.11.6 or higher
Windows 7 or higher
With the Strymon Update software installed on your computer, run the application with your powered pedal connected to your computer via USB. The Strymon Update software will automatically detect your connected pedal and show you the currently installed firmware version.
Check out the video below for additional help on performing the update:
We always work hard to improve the experience our customers have with our products. The release notes below list the changes and new features we’ve added to Riverside. Download the Strymon Update software to update the firmware on your Riverside pedal.
Riverside Firmware REV v1.25 (Released August 2018)
All Strymon pedals sold within North America (except OB.1) include a 9VDC 660mA power supply. OB.1 includes a 9V battery.
We recommend a power supply that provides 9VDC (center negative) at a minimum of 250mA.
Do not subject your Strymon pedal to any voltage above 9V. Doing so will damage your pedal and void your warranty.
For further information, please see our blog post on powering your effect pedals at the following link:
We don’t recommend using daisy chain power supplies. Ground loops are commonly caused when using a daisy chain power cable to power multiple pedals. This creates a ground loop between every pedal in the daisy chain. Ground loops allow stray magnetic fields to introduce hum into your signal path.
If the only type of effect you use is distortion you may not have (or hear) the ill effects. But, if you have modulation and delay pedals the likelihood of ground loops wreaking havoc on your signal is high.
If you don’t plan on using the included power adapter, we recommend an isolated power supply. An isolated supply works by using a transformer (or multiple transformers) to keep every power outlet completely electrically isolated. We offer two fully-isolated, high current DC power supplies, Ojai and Zuma. Click below for more info:
Strymon Non-Transferrable Limited Warranty
Strymon warranties its products and their varying components to be free from defects in material and workmanship for the following periods of time from the original date of purchase when purchased from an Authorized Strymon Dealer:
If the product fails within the warranty period, Strymon will repair or, at our discretion, replace the product at no cost to the original purchaser.
This warranty covers defects in manufacturing discovered while using this product as recommended by Strymon. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.
Products that were purchased from an unauthorized dealer are not covered under warranty. The warranty is non-transferrable and does not cover used or second-hand products.
In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Strymon will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Strymon be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Strymon disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.
For North American customers: Contact Strymon through our website at https://www.strymon.net/support for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.
For International Customers: Contact the Strymon dealer from which the product was purchased from in order to arrange warranty repair service.
To locate your nearest authorized Strymon dealer, please use the following link:
You can also contact Strymon directly at (805) 468-8788 or (800) 980-8160 for help finding your nearest authorized Strymon dealer.
Strymon products purchased from an authorized dealer are covered by a manufacturer’s warranty. A purchase receipt from an authorized dealer is required with any request for warranty service.
Please note that any Strymon products that have been purchased from an unauthorized dealer are not eligible for coverage under the manufacturer’s warranty. If you are uncertain, please contact Strymon directly at (805) 468-8788 or (800) 980-8160 before your purchase.
***NOTE: Warranties for Strymon products are non-transferrable. Second-hand items, including sales from websites such as craigslist, Ebay, and Reverb are not covered by a manufacturer’s warranty. Furthermore, there are no authorized dealers on Amazon, Ebay, or Reverb selling “NEW” Strymon products in the USA.***
Your warranty is valid in the region of purchase. For example, if you buy your product in Japan, any service-related issues will need to be handled in Japan. Products purchased in the United States can only be repaired in the United States.