First, make sure the dip switches on the bottom of your Pedal Power are set to the NORMAL (9V) position. Do not subject your Strymon pedal to any voltage above 9V as doing so will damage your pedal and void your warranty.
Brigadier, blueSky, Deco, DIG, El Capistan, Flint, Lex, Ola, and Orbit all require a minimum of 250mA of current. You will need to use output 5 or 6 on your Pedal Power 2+ with the standard black power cables.
OB.1 only requires 20mA, so you can use outlets 1 through 4. Make sure to use the Pedal Power 2+, the original Pedal Power 2 does not provide enough current (mA).
A better solution would be to use our Strymon Ojai high current power supply which offers five (5) high current 9V DC outputs which can each power any of our pedals.
We don’t recommend using daisy chain power supplies. Ground loops are commonly caused when using a daisy chain power cable to power multiple pedals. This creates a ground loop between every pedal in the daisy chain. Ground loops allow stray magnetic fields to introduce hum into your signal path.
If the only type of effect you use is distortion you may not have (or hear) the ill effects. But, if you have modulation and delay pedals the likelihood of ground loops wreaking havoc on your signal is high.
If you don’t plan on using the included power adapter, we recommend an isolated power supply. An isolated supply works by using a transformer (or multiple transformers) to keep every power outlet completely electrically isolated. We offer two fully-isolated, high current DC power supplies, Ojai and Zuma. Click below for more info:
All of the inputs and outputs on our pedals use MONO TS unbalanced connections. You can use a TRS cable to plug into the inputs and outputs of the pedals, however, there is no benefit to using TRS balanced cable over a MONO TS instrument cable.
Strymon warranties its products and their varying components to be free from defects in material and workmanship for the following periods of time from the original date of purchase when purchased from an Authorized Strymon Dealer:
2 Years – Compadre, Iridium, NightSky, Riverside, Sunset, Volante, Zelzah
1 Year – BigSky, blueSky, Brigadier, Deco, DIG, El Capistan, Flint, Lex, Mobius, OB.1, Ola, Orbit, TimeLine
2 Years – AA.1, Magneto
5 Years – Zuma, Zuma R300, Ojai, Ojai R30
1 Year – Factory power supplies for pedals
2 years – Conduit
1 Year – MiniSwitch, MultiSwitch Plus, original MultiSwitch, MIDI EXP Cables, DC Power Cables, EIAJ-05 Link Cables, 24V Power Adapter for Ojai/Ojai R30, Polarity Reversal Adapters, Voltage Doubler Adapters, Daisy-Chain Power Cables
If the product fails within the warranty period, Strymon will repair or, at our discretion, replace the product at no cost to the original purchaser.
This warranty covers defects in manufacturing discovered while using this product as recommended by Strymon. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.
Products that were purchased from an unauthorized dealer are not covered under warranty. The warranty is non-transferrable and does not cover used or second-hand products.
Limits of Liability
In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Strymon will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Strymon be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Strymon disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.
How to Obtain Service Under this Warranty
For North American customers: Contact Strymon through our website at http://www.strymon.net/support for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.
For International Customers: Contact the Strymon dealer from which the product was purchased from in order to arrange warranty repair service.
You can also contact Strymon directly at (805) 468-8788 or (800) 980-8160 for help finding your nearest authorized Strymon dealer.
Strymon products purchased from an authorized dealer are covered by a manufacturer’s warranty. A purchase receipt from an authorized dealer is required with any request for warranty service.
Please note that any Strymon products that have been purchased from an unauthorized dealer are not eligible for coverage under the manufacturer’s warranty. If you are uncertain, please contact Strymon directly at (805) 468-8788 or (800) 980-8160 before your purchase.
***NOTE: Warranties for Strymon products are non-transferrable. Second-hand items, including sales from websites such as craigslist, Ebay, and Reverb are not covered by a manufacturer’s warranty. Furthermore, there are no authorized dealers on Amazon, Ebay, or Reverb selling “NEW” Strymon products in the USA.***
Your warranty is valid in the region of purchase. For example, if you buy your product in Japan, any service-related issues will need to be handled in Japan. Products purchased in the United States can only be repaired in the United States.
All Strymon pedals are Designed and Built in the USA.