BigSky support

Download the user manual, read FAQs or contact us if you need more help.

FAQs

Usage

The BigSky reverb pedal has the three reverb types that are available on the blueSky pedal, however, though they both sound great, they have slight sonic differences.  One difference is that you can use the Shimmer effect on each of  the different reverb types available on that pedal (Plate, Room, and Spring).  Also on the blueSky, the Plate reverb with Shimmer has an octave up, and the Spring and Room types have an octave plus a fifth up.  On the BigSky, try setting the MODE parameter in the PARAMS menu to REGEN and using either just +Octave or +Octave & 5th settings.

The era based reverbs on the Flint, however, are unique to that pedal and are not found on the BigSky.  These reverbs can be set to sound darker than those found on the BigSky and blueSky pedal.

Each of our Strymon digital effect pedals (excludes OB.1) have the ability to be used with mono or stereo connections.  Here are 3 different connection setups you can use with these pedals.

Mono Input => Mono Output

For Mono input and Mono output on our small 2 footswitch pedals,  just use a standard mono TS instrument cable into the INPUT and connect a mono TS instrument cable to the LEFT OUTPUT of the pedal.

For blueSky and Ola, connect a mono TS instrument cable into the LEFT INPUT and LEFT OUTPUT for a mono connection.

For the TimeLine, BigSky, and Mobius, connect a mono TS instrument cable into the LEFT INPUT and LEFT OUTPUT for a mono connection.  On the TimeLine and Mobius ONLY, make sure that the switch on the back of the pedal is set to STEREO IN/OUT.

Mono Input => Stereo Output

For Mono input and Stereo output on our small 2 footswitch pedals,  just use a standard mono TS instrument cable into the INPUT and connect a mono TS instrument cable to both the LEFT and RIGHT OUTPUTS of the pedal.

For blueSky and Ola, connect a mono TS instrument cable into the LEFT INPUT and a mono TS instrument cable to both the LEFT and RIGHT OUTPUTS for stereo output.

For the TimeLine, BigSky, and Mobius, connect a mono TS instrument cable into the LEFT INPUT and both LEFT and RIGHT OUTPUTS for stereo output.  On the TimeLine and Mobius ONLY, make sure that the switch on the back of the pedal is set to STEREO IN/OUT.

Stereo Input => Stereo Output

For Stereo input and Stereo output on our small 2 footswitch pedals (except blueSky and Ola), you must first open up the pedal to move the internal jumper over the LEFT 2 pins to set the pedal for TRS Stereo input.  Please see the following FAQ for further information on this setup:

How to Set My 2 Button Strymon Pedal for Stereo Input

Once the pedal is set for TRS Stereo input, make sure to use a TRS Stereo cable into the INPUT and connect a mono TS instrument cable to both the LEFT and RIGHT OUTPUTS of the pedal.

For blueSky and Ola, connect a mono TS instrument cable into the LEFT and RIGHT INPUTS along with both LEFT and RIGHT OUTPUTS for stereo input and output.  The internal jumper on these pedals does not need to be adjusted to work in stereo and should be left in its default position (connecting the left 2 pins when viewed from below).

For the TimeLine, BigSky, and Mobius, connect a mono TS instrument cable into the LEFT and RIGHT INPUTS along with both LEFT and RIGHT OUTPUTS for stereo input and output.  On the TimeLine and Mobius ONLY, make sure that the switch on the back of the pedal is set to STEREO IN/OUT.

***Please note that Stereo Input and Mono Output  is NOT available on our pedals as they will NOT sum to mono when there is a connection to the RIGHT INPUT or RIGHT OUTPUT.

There are two reset procedures available for BigSky, Mobius, and TimeLine.  There is a FACTORY PRESET RESET and a GLOBAL SETTINGS  reset.

FACTORY PRESET RESET

Performing a factory preset reset will erase all custom presets you have saved in your BigSky, TimeLine or Mobius.  We only suggest you do this in the event you’d like to take your entire pedal’s presets back to the factory settings.

  1. Power the BigSky, Mobius, or TimeLine on while pressing and holding the A and TAP footswitches (A and C for BigSky) at the same time.
  2. The display will show REINIT, then, COMPLT when finished.  It will remain in this state as long as it is powered.
  3. Remove power from the pedal, then, re-connect the power to start using it again.

timeline-25-faq-reset-HG7r7ebBWOc

GLOBAL SETTINGS RESET

Performing a Global Settings reset will change all the parameters in the GLOBLS menu back to factory settings.

  1. Power the BigSky, Mobius, or TimeLine on while pressing and holding down the TYPE encoder button.
  2. The display will show REINIT, then, R CPLT when finished.  It will remain in this state as long as it is powered.
  3. Remove power from the pedal, then, re-connect the power to start using it again.

All reverb, delay and modulation machines on BigSky, TimeLine and Mobius share a set of common parameters in addition to some unique ones. Accessing the Parameters menu is easy.

  1. Press down on Value.
  2. Use the Value encoder to scroll through the different parameter menu options.
  3. Press down on Value to access a certain menu option and press down once more to exit out of that menu option after you have made your changes.
  4. Press down the Type encoder to exit the Parameters menu.

 
timeline-24-faq-local-Xx6oi_u97nw

If you have a Strymon BigSky, Mobius, Riverside, Sunset, or TimeLine pedal, you can use MIDI to control or access various parameters and features of the pedal with an external MIDI controller or another device that can send MIDI messages.  Please keep in mind that although the MIDI protocol is universal, not all MIDI controllers operate in the same manner or have the same features.  Please refer to your MIDI controller’s operation manual for information on how to program the device to only send the MIDI messages you want to your pedals.

For a listing of all the parameters and features you can access via MIDI on our pedals, please refer to the MIDI Specification page at the end of the manual.

BigSky manual – pg. 23

Mobius manual – pg. 24

Riverside manual – pg. 18

TimeLine manual – pg. 25

Sunset manual – pg. 15

Here are several blogs we put together with information on controlling our pedals via MIDI:

Using MIDI to Control Your Strymon Pedals – Part 1

Using MIDI to Control Your Strymon Pedals – Part 2

Syncing Presets with MIDI

 

Global settings changes affect the entire BigSky, TimeLine, and Mobius regardless of what preset is active.

  1. Press and hold Value for about two seconds to access the Global Parameters menu.
  2. Turn Value to scroll through the different Global menu options.
  3. Press down on Value to access a specific menu option and turn Value to change the setting.
  4. Press down on Value to exit the specific setting menu.
  5. Press Type to exit out of the Global Parameters menu completely.

 
timeline-23-faq-global-54lY1979KXM

Instructions

  1. Access the Globals Menu on the BigSky by holding down the Value encoder for about two seconds.
  2. Once in the Globals Menu, use the Value encoder to scroll through the menu options and stop when you see “NAMES”
  3. Press the Value encoder to set the “NAMES” menu option to ON or SCROLL and then press the Type encoder to exit the Globals Menu.

Naming Presets:

  1. Dial in your custom patch the way you want it.
  2. Press but DO NOT HOLD the Value encoder to access the Common Parameters Menu.
  3. Use theValue encoder to scroll through the Common Parameter Menu options and stop on “NAME”.
  4. Press the Value encoder once to rename your patch. Use the Value encoder to scroll through characters and the Type encoder to move to the next character in the name.
  5. Once you are finished renaming your patch, press the Value encoder once to exit the “NAME” menu option.

Note: Your custom name will not be saved unless you save your preset after naming.

Saving Presets:

  1. Hold the Type encoder down for about two seconds.
  2. Use the Value knob to scroll through the bank location where you want to save your preset.
  3. Press down either the A or B footswitch to save to the specific channel you want in that bank. The LED screen should momentarily display “SAVING”. Your patch is now saved.

 
timeline-21-faq-presets-V0eR89jL1do

We have tested the Moog EP-2/EP-3, Roland EV-5, Mission Engineering EP-1 and EP-25K, and they will all work with our pedals to varying degrees.  (There may be others but we haven’t tested them yet.)

We recommend using expression pedals that have a minimum 25k ohm or higher potentiometer such as as the Moog EP-3 or Mission Engineering EP-25k.

To assign the parameter knobs, navigate to any common parameter in BigSky or Mobius, press and hold the VALUE encoder and turn the appropriate parameter button you are assigning to.
Once you have your PARAM 1 or PARAM 2 knobs assigned make sure to save your preset or your settings will be lost.
Please read this FAQ for instructions on how to save presets.
mobius-22-faq-param-ZYAKPh5_EBo

Each effect machine within your BigSky, TimeLine, or Mobius have both COMMON and UNIQUE parameters. COMMON parameters are available on all effect types. UNIQUE parameters are specific to an effect type.
Here’s what happens when the TYPE encoder is turned:
  • New effect machine is loaded
  • COMMON parameters are loaded with settings from the current preset
  • UNIQUE parameters are loaded from background memory, using values from the last time that effect type was used

A PDF of BigSky factory preset settings can be found here.

Please check out the following blog on troubleshooting system noise with your guitar pedals:

What’s that Sound: Noise and Your Signal Chain

Firmware

To check the firmware version on your BigSky:

  • Power up BigSky while holding down the ‘C‘ footswitch.
  • Turn the TYPE encoder until REVISN is displayed.
  • Push the TYPE encoder, and the firmware version will be displayed.

 

If you are having problems updating your BigSky, these tips should help you get going. The most recent BigSky firmware version can be downloaded here.

If your update is failing check the following:

Ensure your MIDI cables are connected properly

When connecting two devices via MIDI you typically want to connect the MIDI OUT from one device to the MIDI IN on the other. Some MIDI interfaces label their cables in the opposite manner with “TO MIDI IN” and TO MIDI OUT”. So in this case connect the “TO MIDI IN” to the MIDI IN of your BigSky and the “TO MIDI OUT” to the MIDI OUT of your BigSky.

Use a dedicated MIDI interface

Many times firmware updates via MIDI won’t play nice with devices that are not dedicated MIDI devices. We recommend performing your MIDI updates using a dedicated MIDI to USB interface.The Roland UM-ONE, Yamaha UX-16, and iConnectivity Mio devices are just some that work very well. You may run into problems trying to update through your MIDI jacks on something like an audio interface or keyboard. This is one of the most popular causes of a MIDI update failure.

Download the latest drivers from the manufacturer of your MIDI interface

Try not to use class compliant (plug and play) drivers. These types of device drivers are typically not robust enough to handle even a small firmware update via MIDI. Whenever possible, download the latest and greatest device drivers directly from your MIDI interface’s manufacturer website.

Run the latest versions of Sysex Librarian and SendSX

It’s always good to run the latest version of whatever software host you are using for your firmware update. Check the software manufacturer’s websites for new versions frequently to stay up to date.

We always work hard to improve the experience our customers have with our products. The release notes below list the new features we’ve added to BigSky and issues we’ve resolved.

Current Release

BigSky Firmware Rev. 1.44 (Released November 2017):

Download

What’s new?

MIDI Clock

  • Added midi clock per preset functionality.  The MIDI CL (MIDI clock) parameter is no longer found in the GLOBLS menu.  It is now available in the PARAMS menu to be saved independently for each preset.

MIDI Through

  • Added THRU mode for a true MIDI Through option which passes incoming MIDI messages to the MIDI Out jack without merging messages generated by the pedal.
  • ON mode (from previous Firmware revisions) has been renamed MERGE, and merges messages generated by the pedal with incoming MIDI messages.

Nixie 1.0

  • Compatibility with Strymon Nixie 1.0.

What’s fixed?

  • Resolved issue when pedal is receiving MIDI Clock where only 23 pulses were counted the first time through its first cycle.

 


 

Archived Releases

BigSkyFirmware Rev. 1.23 (Released February 2015)

What’s New:

  • Added MultiSwitch EXP controller support with TAP, Bank, and Preset EXP modes.
  • Added MIDICL global parameter to allow for turning off response to MIDI clock.

What’s Fixed:

  • Resolved display issue with invalid characters and decimal points in a name.

 


Firmware Rev. 1.19 (Released June 2014):

Firmware revision 1.19 is an archived release and is no longer available for download. All features and fixes in this revision have been ported over to our current release version 1.23.

What’s Fixed:

  • Fixed a minor issue with Reverse coefficient calculation
  • Minor under the hood bug fixes

 


Firmware Rev. 1.15 (Released February 2014):

Firmware revision 1.15 is an archived release and is no longer available for download.

What’s New:

  • Added MIDI Clock
  • Added Level test to test mode

What’s Fixed:

  • Fixed MIDI preset loading for presets over 255
  • Fixed some PARAM display text
  • Fixed MIDI controller for Tone and Mod Depth parameters

 

Yes, it is possible to update BigSky via MIDI sysex.

The current shipping firmware version is 1.44 (released November 2017).  The update file, release notes, and instructions can be downloaded at the following link.  Update instructions are included as a PDF with the download. 🙂

Current Release

Download
Firmware Rev. 1.44 (Released November 2017)

For a list of all firmware revision release notes, please click HERE.

Power

BigSky requires a power supply that provides 9VDC (center negative) at a minimum of 300mA.

For further information, please see our blog post on powering your effect pedals at the following link:

Gear Guide: Using the Right Power Supply for your Strymon Pedal

Preset Librarian

Strymon Preset Librarian Download:
Mac » Download
PC » Download

Current Release:
Version: 0.9.4.3

Supported Platforms:

Mac OS X – 10.6.8, 10.7.x, 10.8.x, 10.9.x, 10.10.x
Windows – XP, Vista, 7, 8

For more details on the Librarian software, please visit the Strymon Github page.

Connecting to the Strymon Librarian

Once you have downloaded and installed the Librarian software, you will need to connect your Strymon pedal to a computer using a dedicated MIDI interface that uses developed drivers for your computer’s specific operating system.  We recommend the Roland UM-ONE or the Yamaha UX-16.

On most MIDI interfaces, the MIDI OUT cable connects to the MIDI IN port on the pedal and the MIDI IN cable connects to the MIDI OUT port.  However, some MIDI interfaces (such as the Roland UM-ONE or the M-Audio MIDI Sport UNO) have arrows or text on the cables to indicate the direction of the data to tell you where to connect the cables to on the pedal.

After you have installed the Strymon Librarian software and connected the pedal to your computer through a MIDI interface, launch the Librarian and click on the SETTINGS > MIDI SETUP menu option.

MIDI-Setup-1.png

To choose your MIDI IN and OUT Ports and run the connection test. The test bar should turn green and display “success” indicating the software does detect your connected MIDI interface.

MIDI-Setup-2

Updating Firmware

You can use the Strymon Preset Librarian software to update the firmware on your pedal to the latest version.  Please check out the Strymon Firmware Update page for information on updating your Strymon pedal with the Librarian software.

 

Quick Start Guide

Device List – The Device List is the static representation of what is currently on the connected device. No changes can be made to the Device List. The Device List is populated after performing a FETCH function and all changes made to the Work List will be carried over to the Device List after a SYNC function is performed.

Work List – This is where you make all preset changes in the Strymon Librarian. After changes have been made, a SYNC action will send those changes to the Device List and connected Strymon hardware device.

Fetch – The FETCH button fetches all presets from your connected device and populates the list of presets in the Device List and Work List. This action needs to be done upon each fresh launch of the librarian software.

Sync – A SYNC action will send any changes made from the Work List over to the Device List and connected Strymon hardware. The SYNC button is only active when changes have been made to the Work List.

Open – Click the OPEN button to open and load up entire preset bundles into the Work List of the Strymon Librarian software. Any changes made to the preset bundle that may not have been synced to the device but have been saved before quitting will still be reflected in the preset bundle list.

Save All – The Save All button will save an entire 200 preset bundle list to any specified location on the computer.

Load One – Click the LOAD ONE button to load up individual presets into the Work List of the Strymon Librarian.

Rename – Allows the option to rename any highlighted preset in the Work List. Double clicking on any preset will also bring up the rename window.

Move – Allows the choice to move presets in two different ways:

  • Swap – Swaps two presets from their original preset locations.
  • Replace – Replaces or overwrites a preset with another specified preset.

Device Connected Image – Located at the bottom right hand side of the graphical interface. This confirms that the Strymon device is indeed connected to the Strymon Librarian software.

Settings – Click on the SETTINGS menu option to set up the MIDI hardware device you are using to connect the Strymon pedal to the Strymon Librarian software.

 

Backing Up Your Presets with the Librarian Software

The main Librarian screen features both a Device List and a Work List. All changes are made on the Work List side and can be “synced” up to the hardware device using the <=SYNC button between the two list windows.  After you have successfully set up your MIDI interface in the MIDI Settings window, hit the Fetch button to load the presets from your pedal to the Device List and Work List.

work_list_no_selection.png

Once the Librarian software has finished loading your presets to the Device and Work lists, you can save all of the presets from your pedal to your computer as single .syx file by clicking the Save All button at the top of the Librarian.  A window will popup to specify a location to save the presets to.

TL-Backup-Location-e1407952587993.png

You can also use Save One button on the right side of the Librarian to save a single preset from your pedal to your computer.  Just highlight a single preset in the Work List, then, click on the Save One button to save that preset to your computer.

 

Loading Presets to Your Pedal

To load a single preset or bundled preset file to your pedal, click on the Fetch button to load your pedal’s presets to the Device List and Work List if you have not already done so.  (It is important to remember to hit the Fetch button every time you start the Librarian software before managing your presets.)  Hit the Open button to load a preset bundle file (.syx) from your computer to the Work List.

Preset-bundle-load-e1407954278822.png

Once loaded to the Work List, any presets that are different than what is in the Device List will show as red in the Work List.  To load these changes to the pedal’s memory, press the <=Sync button.  WARNING: Loading a preset backup file will overwrite ALL of the presets on the device’s memory with the presets from the backup file.

You can also load a single preset to the pedal by clicking on a preset you would like to replace in the Work List to highlight it, then, clicking the Load One button to select the new preset to load to the pedal.  The new preset will show as red in the Work List and clicking on the <=Sync button will write this new preset to the pedal’s memory.

 

Troubleshooting

If you run into trouble with communicating the Strymon Preset Librarian with your pedal, this is typically due to the MIDI interface being used between the computer and your pedal.

First, make sure to download and install the latest drivers for the MIDI interface from the manufacturer’s website to ensure proper communication with that device.

Also, make sure that your connections are correct:  MIDI IN cable to MIDI OUT port and MIDI OUT cable to MIDI IN port.  In some cases, the MIDI cable ends tell you where to connect them (TO MIDI IN and TO MIDI OUT, for example).

And if you have any questions about managing your presets, please feel free to send us an email at support@strymon.net. 🙂

We have developed an open source preset librarian for TimeLine, BigSky, and Mobius. Our main goal was to assemble the infrastructure for an extendable librarian that could be customized and tweaked by developers in many different ways.

For the non-coder, you can go right ahead and use this version and access basic organization and back up functionality.

For the code monkey, you’ll be glad to hear that we’ve added all sorts of hooks under the hood that can be accessed and customized. While this current version is very bare bones, we have left the door wide open for additional developers to build in their own features and user interfaces.

We plan to make updates in the future, in parallel with any open source developers that choose to come on and work on their own versions.

Strymon Preset Librarian Download:
Mac » Download
PC » Download

Current Release:
Version: 0.9.4.3

Supported Platforms:

Mac OS X – 10.7.x, 10.8.x, 10.9.x, 10.10.x
Windows – XP, Vista, 7, 8

What’s New:

  • Improved preset fetch performance (verify you have latest firmware)
  • OSX 10.10 support
  • Mac version has been code-signed for trouble free Yosemite support
  • Improved error recovery and support for problematic MIDI interfaces
  • Proper behavior after canceling operations

For developer support and previous releases of the Librarian software, please visit the Strymon Github page.

The latest release of the Strymon Librarian software makes it possible to update the firmware on TimeLine, BigSky, or Mobius directly within the application.  Please visit strymon.net/update for information on how to update your pedal to the latest firmware version.

Specs

All of the inputs and outputs on our pedals use MONO TS unbalanced connections.  You can use a TRS cable to plug into the inputs and outputs of the pedals, however, there is no benefit to using TRS balanced cable over a MONO TS instrument cable.

No, we will continue to build both BigSky and blueSky side by side.

General Product Information

Yes, they feature high-impedance inputs and accept up to +8dBu, instrument or line level.

Warranty

Strymon Non-Transferrable Limited Warranty

 

Warranty

Strymon warranties its products and their varying components to be free from defects in material and workmanship for the following periods of time from the original date of purchase when purchased from an Authorized Strymon Dealer:

  • Effects Pedals
    • 2 Years – Riverside, Sunset
    • 1 Year – BigSky, blueSky, Brigadier, Deco, DIG, El Capistan, Flint, Lex, Mobius, OB.1, Ola, Orbit, TimeLine
  • Eurorack Modules
    • 2 Years – AA.1, Magneto
  • Power Supplies
    • 5 Years – Zuma, Zuma R300, Ojai, Ojai R30
    • 1 Year – Factory power supplies for pedals
  • Accessories
    • 1 Year – MiniSwitch, MultiSwitch, MIDI EXP Cables, DC Power Cables, EIAJ-05 Link Cables, 24V Power Adapter for Ojai/Ojai R30, Polarity Reversal Adapters, Voltage Doubler Adapters, Daisy-Chain Power Cables

If the product fails within the warranty period, Strymon will repair or, at our discretion, replace the product at no cost to the original purchaser.

 

Exclusions

This warranty covers defects in manufacturing discovered while using this product as recommended by Strymon. This warranty does not cover loss or theft, nor does the coverage extend to damage caused by misuse, abuse, unauthorized modification, improper storage, lightning, or natural disasters. Damage caused by any of the above circumstances may result in a non-warranty repair fee.

Products that were purchased from an unauthorized dealer are not covered under warranty.  The warranty is non-transferrable and does not cover used or second-hand products.

 

Limits of Liability

In the case of malfunction, the purchaser’s sole recourse shall be repair or replacement, as described in the preceding paragraphs. Strymon will not be held liable to any party for damages that result from the failure of this product. Damages excluded include, but are not limited to, the following: lost profits, lost savings, damage to other equipment, and incidental or consequential damages arising from the use, or inability to use this product. In no event will Strymon be liable for more than the amount of the purchase price, not to exceed the current retail price of the product. Strymon disclaims any other warranties, express or implied. By using the product, the user accepts all terms herein.

 

How to Obtain Service Under this Warranty

For North American customers: Contact Strymon through our website at https://www.strymon.net/support for Return Authorization and information. Proof of original ownership may be required in the form of a purchase receipt.

For International Customers: Contact the Strymon dealer from which the product was purchased from in order to arrange warranty repair service.

To locate your nearest authorized Strymon dealer, please use the following link:

Authorized Strymon Dealers

You can also contact Strymon directly at (805) 468-8788 or (800) 980-8160 for help finding your nearest authorized Strymon dealer.

Strymon products purchased from an authorized dealer are covered by a manufacturer’s warranty.  A purchase receipt from an authorized dealer is required with any request for warranty service.

Please note that any Strymon products that have been purchased from an unauthorized dealer are not eligible for coverage under the manufacturer’s warranty. If you are uncertain, please contact Strymon directly at (805) 468-8788 or (800) 980-8160 before your purchase.

***NOTE: Warranties for Strymon products are non-transferrable.  Second-hand items, including sales from websites such as craigslist, Ebay, and Reverb are not covered by a manufacturer’s warranty.  Furthermore, there are no authorized dealers on Amazon, Ebay, or Reverb selling “NEW” Strymon products in the USA.***

 

Your warranty is valid in the region of purchase. For example, if you buy your product in Japan, any service-related issues will need to be handled in Japan. Products purchased in the United States can only be repaired in the United States.

Email

General Inquiries info@strymon.net

Technical Support support@strymon.net

Questions About Orders orders@strymon.net